Return and Exchange Policy
These terms and conditions for product exchange and returns apply to all items purchased through the online store AMK Company doo Aranđelovac. Products can be returned by sending them back to the AMK Company doo online store in Aranđelovac, where exchanges or refunds are processed.
If the customer changes their mind and wishes to return a product that is functional and unused, they are advised to contact AMK Company doo customer service for any further questions at info@amksport.rs
The customer must return the product unused, in its original condition and packaging. If the customer returns a product because they changed their mind, they bear the return shipping costs themselves.
If the product does not meet the return conditions, the distributor AMK Company doo has the right to refuse a refund.
The distributor AMK Company doo covers the transportation costs of returned products only if the product is faulty, damaged, or if a product that the customer did not order was delivered.
A product purchased through the AMK Company doo online store can be returned within 14 days of receiving the shipment without needing an explanation, provided that the product is not damaged or used, with the possibility of a refund.
The product return policy allows customers to return an item with the original receipt and packaging, without additional explanation, and receive a full refund, if the product does not meet their needs for any reason.
If the product was paid for in installments (e.g., in rates), the distributor AMK Company doo reserves the right to reduce the total refund amount for additional costs incurred due to the installment payment method.